1. Go to WhatsApp Business, Reminders tab.
  2. Turn on Activate appointment reminders.
  3. In each service you want, tick Send WhatsApp reminder.
  4. Test it with Send a test reminder: enter a phone number and click Send test.

Reminder history

You'll see each reminder with the date sent, client, class or appointment, appointment date, type, delivery and confirmation. You can filter by:

  • Type: manual or automatic.
  • Delivery: pending, accepted, sent, delivered, read, failed, not sent.
  • Confirmation: confirmed, awaiting reply, not required, not applicable.