1. Click New client in the top bar (or go to Client area › Clients › New client).
  2. Fill in their details:
    • Personal details: photo, first name, last name, alias, date of birth, phone, email, gender, address, city and ID number.
    • Price tier: the price group they belong to. It decides which memberships they see in the app.
    • Health insurance: insurer, policy and number, if you need them.
    • Custom fields: any extra details your center asks for.
  3. Under Payment methods to request in the app, choose how they'll pay from the app.
  4. Click Save changes.

First name, last name and email are required.

Important: the email is the username the client uses to log in to the app. Check it carefully: if it's misspelled, they won't be able to get in.

Tip: many clients sign up on their own from the app. You only need to create them yourself when they come to reception or call you.