A client says they paid in the app, but I can't see the purchase

Check the payment's status in In-app payments. If the payment failed, the purchase isn't created. Ask them to try again.

What does "Dispute" on the Overview mean?

These are payments the client has disputed with their bank in the selected period. Check their status in In-app payments and contact support if you need help.

Where can I see the payment provider's fees?

In each payment's Fee column, and in the difference between the gross and the total of each payout.

Where do I change the invoice series and numbering?

In Center settings › Billing › Invoice details: Series and Starting number.

Can invoices be emailed to clients automatically?

Yes. Turn on Email invoices automatically in the same block.

Can a client book if their membership is pending payment?

Yes, if you've turned on Allow bookings with purchases pending payment in Advanced center settings. There's also Allow bookings when a purchase has a partial payment.

Can I stop clients buying from the app?

Yes. In App settings › Advanced settings, turn on Restrict purchases from the mobile app.