I changed a membership. Does it affect clients who already bought it?

When saving, the panel asks Update existing purchases?. Click Yes, continue to apply the change to existing purchases too, or Cancel to apply it only to new ones.

Why can't a client book a service?

Check that:

  • The service accepts the tier of the client's membership.
  • The client has sessions left and their membership is in date.
  • The class is within the service's booking window.

Can I move a client to another price tier?

Yes, in their file, Profile tab, Price tier block.

What are "Organization services"?

If your organization has several centers, it lets you link a service to services shared across centers.